Privacy Policy
Last updated: November 2024
Introduction
Simple Booking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking and calendar management platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a booking or appointment
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Billing and payment information
- Business information (company name, industry)
- Calendar and scheduling preferences
- Communications and correspondence with us
Automatically Collected Information
When you access our platform, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and location data
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and appointments
- Send notifications and reminders
- Process payments and prevent fraud
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze usage patterns to improve user experience
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our services (payment processors, email services, analytics providers)
- Business Partners: With your consent, to facilitate integrations with third-party calendars and services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at support@simple-booking.org.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Simple Booking
Email: support@simple-booking.org